Business development

Support Engineer (Luxembourg)

We are looking for a support specialist in Luxembourg.

If you love communicating and have the necessary skills to help people and create small technical miracles – you’re going to like it here!

Tasks:

  • Solve customer technical issues (mostly via email, sometimes via phone).
  • Assist sales team during exhibitions
  • Assist sales team with 3D scanning service jobs (verify scanners, organize some repair tasks)
  • Work with 3D printer in the office
  • During “down time”   assist Artec Showroom team with preparing figurines for 3D printing

Requirements:

  • Technical support experience (ideally or at least desire to work with the Customers)
  • Skills in electronics, medium-sized machinery
  • Basic engineering skills
  • Fluent English + fluent French or Spanish or other European languages
  • Willingness and possibility to travel (international and domestic)

Advantage:

  • Knowledge of software for 3D modeling and/or CAD (3D Systems, Autodesk, Rhino, ZBrush, Blender, etc)
  • Experience in 3D scanning and/or 3D printing
  • Experience in working with clients who are located worldwide in different time zones

We offer:

  • Comfortable office in Luxembourg
  • A fun, relaxed place to work and develop your own ideas and ambitions
  • Official salary, medical insurance
  • Flexible timetable
  • Corporate collection of board games

Tell us about
yourself please: